Backed by top VCs in SEA market, Wiz provides the integrated AI as a Service solution for Enterprise. The voice AI solution, namely Wiz Talkbot, solves the pain of high cost of labor, expanding the service communication channels and highly improve the segmented data value. The Wiz.Ai Founding team consists of experts from technology, business, and finance industries and have over 10 years in big data, AI and mobile security.
Corpus marking (No prior experience required)
Recognize and annotate of speech corpus, including speech correction, audio proofreading, rhythm division, etc.
Understand the local (Singapore) or other English accents, correct the mispronunciation of the syllables / words, delivery the timely feedback to recording problems;
Good communication skill, detail oriented work habit and very patient.
With stenography background is a plus
Work with customers, quickly understand and learn the current customer practice and scenarios;
Collect recording materials, assist voice interaction designers to communicate with customers, establish a script model, and compile script to meet the needs of project target;
Coordinate with customers and teams to complete script application, testing, training, daily inspection and report delivery;
Anticipate all possible scenarios of customer reply and expand the script knowledge base
Record voice materials by imitating roles of customer scenarios and need
Anticipate all possible scenarios of customer reply and adjust tone and style to suite each scenario
Clear pronunciation in speech is required
Customer service experience or drama/theater experience is a plus
Excellent interpersonal communication skills and team player
Strong interpersonal skills i.e. diction, active listening
Must have a pleasant and well-controlled voice, good timing, and excellent pronunciation.
Ability to communicate and interact with a variety of people, both externally with customers and internally with company team members and other departments
Eager to be a part of the start-up community in Singapore and are keen to take initiative
Extremely creative with ideas and learn and adapt very quickly
Strong analytical skills and possess excellent communication ability
Work independently and confidently deliver results
Entrepreneurial and curious mindset will be a plus