Wiz Holdings
About the company: 

Backed by top VCs in SEA market, Wiz provides the integrated AI as a Service solution for Enterprise. The voice AI solution, namely Wiz Talkbot, solves the pain of high cost of labor, expanding the service communication channels and highly improve the segmented data value. The Wiz.Ai Founding team consists of experts from technology, business, and finance industries and have over 10 years in big data, AI and mobile security.

Job Description and Requirements:  

Corpus marking (No prior experience required)

• Recognize and annotate of speech corpus, including speech correction, audio proofreading, rhythm division, etc.
• Understand the local (Singapore) or other English accents, correct the mispronunciation of the syllables / words, delivery the timely feedback to recording problems;
• Good communication skill, detail oriented work habit and very patient.
• With stenography background is a plus

Script Developing

• Work with customers, quickly understand and learn the current customer practice and scenarios;
• Collect recording materials, assist voice interaction designers to communicate with customers, establish a script model, and compile script to meet the needs of project target;
• Coordinate with customers and teams to complete script application, testing, training, daily inspection and report delivery;
• Anticipate all possible scenarios of customer reply and expand the script knowledge base

Recording

• Record voice materials by imitating roles of customer scenarios and need
• Anticipate all possible scenarios of customer reply and adjust tone and style to suite each scenario
• Clear pronunciation in speech is required
• Customer service experience or drama/theater experience is a plus
Other Ad Hoc Roles:
• Take Meeting Notes
• Market / Customer Research

Job Requirements:

• Excellent interpersonal communication skills and team player
• Strong interpersonal skills i.e. diction, active listening
• Must have a pleasant and well-controlled voice, good timing, and excellent pronunciation.
• Ability to communicate and interact with a variety of people, both externally with customers and internally with company team members and other departments
• Eager to be a part of the start-up community in Singapore and are keen to take initiative
• Extremely creative with ideas and learn and adapt very quickly
• Strong analytical skills and possess excellent communication ability
• Work independently and confidently deliver results
• Entrepreneurial and curious mindset will be a plus
Interested parties can contact [email protected] or 87213999

Job Type

Part Time

Salary

$650

Status

Open

Closing Date

Oct 31 2019